Privacy Policy:

We value your privacy and are dedicated to protecting it through adherence to this privacy policy (“Policy”). This Policy outlines the types of information we may collect from you or that you may provide (“Personal Information”) on the Evolve Agency Group website (“Website” or “Service”) and its related products and services (collectively, “Services”), as well as our practices for collecting, using, maintaining, protecting, and disclosing that Personal Information. It also explains the choices available to you regarding our use of your Personal Information and how you can access and update it.

This Policy is a legally binding agreement between you (“User”, “you”, or “your”) and Evolve Agency Group Inc. (operating as “Evolve Agency Group”, “we”, “us”, or “our”). If you are agreeing to this policy on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to this agreement. If you do not have such authority or do not agree with the terms of this agreement, you must not accept this agreement and may not access or use the Website and Services. By accessing and using the Website and Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Policy. This Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.

Collection of Personal Information:

You can access and use the Website and Services without providing any Personal Information. However, if you wish to use certain features, you may be asked to provide certain Personal Information, such as your name and email address. We collect information you knowingly provide to us when you fill out forms on the Website. This may include contact information (such as email address, phone number) and geolocation data of your device (such as latitude and longitude). We may also collect Personal Information about you from other sources, such as public databases and our marketing partners.

You can choose not to provide us with your Personal Information, but this may limit your access to certain features of the Website. If you are unsure about what information is mandatory, feel free to contact us.

Privacy of Children:

We do not knowingly collect Personal Information from children under the age of 18. If you are under 18, please do not submit any Personal Information through the Website and Services. If you believe that a child under 18 has provided Personal Information to us, please contact us to request the deletion of that information.

We encourage parents and legal guardians to monitor their children’s internet usage and to instruct them never to provide Personal Information online without permission. Parents and guardians should take precautions to ensure that children are aware of and follow this Policy.

Use and Processing of Collected Information:

We act as a data controller and data processor when handling Personal Information. Our role may vary depending on the situation. We act as a data controller when we collect Personal Information necessary for your access and use of the Website and Services. We act as a data processor when you submit Personal Information through the Website and Services, processing it only according to your instructions.

We may need to collect and use certain Personal Information to provide the Website and Services or to meet legal obligations. If you do not provide the requested information, we may not be able to provide you with the requested products or services.

Your Personal Information may be used for purposes such as fulfilling and managing orders, delivering products or services, improving products and services, sending marketing communications, delivering targeted advertising, and operating the Website and Services.

Processing of your Personal Information depends on how you interact with the Website and Services, your location, and the legal basis for processing your information.

Payment Processing:

For Services requiring payment, you may need to provide credit card details or other payment account information. We use third-party payment processors to process payments securely. These processors adhere to security standards set by the PCI Security Standards Council. We share payment data with processors only as necessary for processing payments, refunds, and dealing with payment-related queries.

Disclosure of Information:

We may share your information with affiliates, contracted companies, and service providers who assist in operating the Website and Services. These Service Providers are not authorized to use or disclose your information except as necessary to perform services on our behalf or comply with legal requirements. We will not share personally identifiable information with unaffiliated third parties.

We may also disclose Personal Information if required or permitted by law, such as to comply with a subpoena or similar legal process, or to protect our rights or the safety of others.

Retention of Information:

We will retain and use your Personal Information for the period necessary to comply with legal obligations, as long as your user account remains active, to enforce our agreements, resolve disputes, and unless a longer retention period is required or permitted by law. Once the retention period expires, Personal Information shall be deleted.

Cookies:

Our Website and Services use cookies to personalize your online experience. Cookies are text files stored on your computer by a web page server. They are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie.

We use cookies for security, personalization, and statistical purposes. You can accept or decline cookies through your web browser settings. Note that declining cookies may affect your experience on the Website.

Data Analytics:

We use third-party analytics tools to collect aggregated data for statistical purposes on how users interact with the Website. This data is used to monitor performance and improve the Website and Services. We do not use these tools to collect personally identifiable information.

Do Not Track Signals:

Our Website and Services do not currently respond to Do Not Track signals from browsers. However, we limit our use and collection of Personal Information as described in this Policy.

Social Media Features:

Our Website and Services may include social media features that may collect your IP address and track your interactions with the Website and Services. Your interactions with these features are governed by the privacy policy of the respective social media providers.

Links to Other Resources:

The Website and Services may contain links to resources not owned or controlled by us. We are not responsible for the privacy practices of these resources or third parties. We encourage you to read the privacy statements of each resource that collects Personal Information.

Information Security:

We secure the information you provide on our servers, protected from unauthorized access, use, or disclosure. However, no data transmission over the Internet can be guaranteed to be 100% secure. While we strive to protect your Personal Information, we cannot guarantee its security.

Data Breach:

In the event of a data breach, we will take appropriate measures, including investigation and notification to law enforcement authorities if necessary. We will make reasonable efforts to notify affected individuals if there is a risk of harm as a result of the breach.

Changes to Policy:

We reserve the right to modify this Policy at any time. An updated version will be effective immediately upon posting. Your continued use of the Website and Services after the effective date constitutes your consent to the changes.

Acceptance of Policy:

By accessing and using the Website and Services, you agree to be bound by this Policy. If you do not agree, you are not authorized to access or use the Website and Services.

Contact Us:

If you have questions, concerns, or complaints about this Policy, please contact us at:
Attn Privacy Officer
Evolve Agency Group
3375 North Service Road, Suite B15
Burlington, Ontario
L7N 3G2
privacy@evolve.ca

Last Updated: April 30, 2024

Cookie Policy:

Our Website and Services use cookies to enhance your browsing experience. Cookies are small text files stored on your computer by websites you visit. They are widely used to make websites work more efficiently and to provide information to the website owners.

We use different types of cookies, including necessary, functionality, analytical, advertising, and social media cookies. Necessary cookies are essential for the website to function properly. Functionality cookies remember your preferences and settings. Analytical cookies help us understand how you use the website. Advertising cookies are used to deliver relevant ads to you. Social media cookies track your interactions with social media features on the website.

You can manage your cookie preferences through your browser settings. However, please note that disabling cookies may affect your experience on the website.

We use web beacons or tracking pixels in our emails to track email open rates and clicks on links within the email. This helps us improve our email communications.

If you have any questions or concerns about our use of cookies, please contact us at
Attn Privacy Officer
Evolve Agency Group
3375 North Service Road, Suite B15
Burlington, Ontario
L7N 3G2
privacy@evolve.ca